FAQ

Frequently Asked Questions

Does The Magic Pen work on all car colors?

Yes. The Magic Pen is compatible with all paint types and colors, including metallic, matte, pearl, and glossy finishes.

How long does it take to see results?

Results are visible within 30 to 60 seconds of application. Simply apply, let dry, and wipe off any excess. Want step-by-step instructions? Read our How to Use guide →

How many pens do I need?

One pen covers minor surface scratches on 1–2 vehicles. For multiple scratches or several cars, we recommend the 3-pack or 5-pack — better value and always handy in the glove box.

How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 7–15 business days depending on your location. See our Shipping Policy for full details by region.

Can I track my order?

Yes. Once your order ships, you will receive a tracking number by email. You can also visit our Track Order page to follow your delivery in real time.

What if my order arrives damaged?

If your item arrives damaged or defective, contact us at contact@nopennopaint.com within 7 days of delivery with a photo and your order number. We will send a replacement at no extra cost.

Do you offer refunds?

Yes. We offer a 30-day money-back guarantee. See our Refund Policy for full details.

Is The Magic Pen safe on all surfaces?

Yes — it is waterproof and safe on all standard automotive paint finishes. Do not apply on rubber, plastic trim, or unpainted surfaces. For best results, read our application guide first.

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Still have questions? Contact us — we respond within 24–48 hours.