Refund Policy

Refund Policy

30-Day Satisfaction Guarantee

We stand behind our products. If you are not fully satisfied with your purchase, you may request a refund within 30 days of receiving your order.

Eligibility

• Item must be unused or defective
• Request must be made within 30 days of delivery
• Proof of purchase required (order number or confirmation email)

Damaged or Wrong Items

If you received a damaged, defective, or incorrect item, contact us within 7 days of delivery with a photo. We will send a replacement or issue a full refund at no cost to you.

How to Request a Refund

Email us at contact@nopennopaint.com with your order number and reason for the return. We will respond within 48 hours with instructions.

Refund Processing

Once approved, refunds are processed within 5–7 business days to your original payment method.